Frequently askedquestions
Everything about applying, rates, repayment and security, answered plainly.
General
Is DhanBoost a lender?
No. DhanBoost is a digital lending platform. All loans are sanctioned and disbursed by our RBI-registered NBFC partners, who are the lender of record and remain regulated by the RBI.
How quickly can I get a loan?
Every application is reviewed by our credit team. Once your KYC is complete and you e-sign the agreement, funds are typically disbursed by the partner NBFC within 24–48 hours.
Will applying affect my credit score?
When you submit your application, we check your credit report with a credit bureau as part of our review. Repaying on time, on your salary day, is the best way to keep your score healthy.
Application & eligibility
What documents do I need?
Typically your PAN, Aadhaar (for e-KYC) and bank account details. Everything is verified digitally: no physical paperwork or branch visits.
Who is eligible to apply?
Indian citizens aged 21–58, salaried with a net monthly income of at least ₹40,000, with valid PAN & Aadhaar and an active bank account. Final eligibility is set by the partner NBFC.
How much can I borrow?
From ₹1,000 up to 25% of your monthly salary. Your approved limit is set by our credit team. You repay once, on your next salary day, within 40 days.
Charges & repayment
Are there any hidden charges or advance fees?
Never. DhanBoost does not charge any advance or upfront fee. All applicable interest and charges are disclosed in the Key Fact Statement before you accept the offer.
Can I repay my loan early?
Yes, and there are no pre-closure or prepayment charges. Repaying early reduces the total interest you pay.
What happens if I miss a payment?
Late payments attract a late-payment fee of 2% per day on the overdue principal (capped at 30 days), as set out in your Key Fact Statement, and can affect your credit score. If you're struggling, contact us early. We'll help you find a way forward respectfully.
Security
Is my data safe with DhanBoost?
Yes. We use 256-bit encryption and follow ISO-27001-aligned controls. We never sell your data and only share what's necessary with the partner NBFC to process your loan.
How do I spot a fake DhanBoost app or agent?
DhanBoost never asks for advance fees or upfront payments. We only use official channels (dhanboost.com and support@dhanboost.com). Report anything suspicious to support@dhanboost.com.
Still need a hand?
Our team is friendly, fast and actually human. Reach out and we'll sort it.